Resources: Listing of All SCNetwork Blog Posts

  
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February 10, 2017
My son recently fell on ice and after several visits to the doctor/hospital, he was diagnosed with a concussion. Even though I am aware of hockey players going to the “quiet room” after taking a hit to the head, I had little idea of what a concussion protocol entails. Specifically, for the first 24 hours, […]
January 23, 2017
  Regular readers of the Canadian HR Reporter (CHRR) will know that, for several years now, a small group of SCNetwork’s CHROs have gathered annually to reflect on the current state of HR. The content from those discussions is converted into two, sometimes three, articles which appear in the CHRR. In accordance with that tradition, […]
January 6, 2017
This is the time of year when the economic prognosticators are out in force with their 2017 predictions. The points of view make interesting reading, but vary quite considerably. Who will be right and who will be completely wrong? Think back a year. Who predicted the many political and economic upsets we experienced in 2016? […]
December 13, 2016
No doubt, as you spend more time in shopping malls, the words “tis’ the season to be jolly,” will be the background music as you toil to find appropriate gifts for loved ones and friends. Biblically we are told “it is more blessed to give than to receive,” and parents know the experience of seeing a […]
November 28, 2016
How important is authenticity in a leader? I’ve been asking myself this question after a meeting that SCNetwork held this past week, when a generational expert pointed out the importance of transparency and honesty to millennials in the employment relationship. That’s not to imply that any generation considered these things unimportant, but it struck home given […]
November 7, 2016
I’m sure many of us receive humourous emails/tweets through our social networks. We have friends who regularly send us funny stories and we courteously provide an LOL when we read something that makes us laugh. I’ve actually provided an LOL response to several American friends who have informed us that they have already printed off […]
October 7, 2016
Many of us likely watched the recent U.S. presidential debate because we were intrigued by how “The Donald” would conduct himself in the debate format. It was hardly compelling content for sure, but rich on entertainment value before it became predictably boring. Mr. Trump was as “braggadocios” as ever, and clearly more clever than any […]
September 25, 2016
  This past week our prime minister, accompanied by his family so he doesn’t miss a photo opportunity, made his first official visit to China in an effort to re-build commercial ties. Asked how it went, our international trade minister, Chrystia Freeland offered two words: “little potato.” The explanation is that Trudeau’s name sounds similar […]
September 10, 2016
Experiencing personal frustrations is sometimes an unfortunate, but necessary way of reflecting on customer service in one’s own company. Let me explain. I am sure we have all suffered the frustration of a car not starting. Often this happens at the most inconvenient time, and in my case this week, Murphy’s Law kicked in to […]
August 29, 2016
There is a good chance that I am about to offend some readers. To some extent I do apologize beforehand, but in some ways I find it difficult to accept personal fault. Let me explain. I know someone who really loves chocolate. They are drawn to it like a magnet. They have a sensing mechanism […]
August 24, 2016
The author reflects on a new research report about the impact of artificial intelligence (AI). His prediction: AI will make internal politics nastier within management ranks. Article first written for the People + Strategy blog of HRPS (USA). RESEARCH BY THE BROOKFIELD INSTITUTE Artificial intelligence is a hot topic these days. Not surprisingly, news outlets north of […]
August 16, 2016
I am sure many of you are putting in some extra hours sitting in front of the T.V. watching the Rio Olympics. There are so many fascinating/quizzical storylines, whether it is the doping fiasco, contaminated water, IOC leadership, or the chances of being mugged. However, if we focus on the purpose of the Games, watching […]
August 10, 2016
From time to time we all come across the latest consulting firm research letting us know what is keeping CEOs awake at night. When in the CHRO seat, we usually know first-hand what those worries are. However, the studies do consistently reinforce the challenges that CEOs grapple with, so many of which are pretty uniform […]
July 29, 2016
I arrived at a meeting with a colleague recently and the other party was late in joining us. I commented to my colleague that this was irksome since both of us were now wasting our time and my colleague responded by saying that the other party was always late for meetings. When the person did […]
June 14, 2016
I was in England when I first felt the magnetism of this man. He had built a tremendous physique, possessed attractive features, was lightning fast with his hands, and so much lighter on his feet than any heavyweight boxer I had ever seen. Britain’s champion was a greengrocer from south London, close to where I lived. […]
May 19, 2016
I have never seen anything quite like it in my corporate life. Every inch of every wall of the executive’s office was adorned from floor to ceiling with photographs of his staff. Every working space was completely used up with photos of his team, and even more, there were photos hanging from strands attached to […]
May 2, 2016
Lane Allen has said, “You cannot escape the results of your thoughts. Whatever your present environment may be, you will fall, remain or rise with your thoughts, your vision, your ideal. You will become as small as your controlling desire; as great as your dominant aspiration.” I am sure that we all have personal aspirations […]
April 24, 2016
Stories about companies losing their market dominance often concentrate on the technology-disruption angle (e.g. how Apple’s iPhone destroyed Nokia’s mobile business). The same is true when new players shake entire sectors (e.g. how Uber’s app is causing havoc to the taxi industry). However, the story of Airbus Helicopters in North America reminds us that market leadership – […]
April 20, 2016
I was frankly startled by the results of a poll that was undertaken by Sail Point. The findings in their global survey claimed that 20% of the participating employees would give their work passwords to hackers in exchange for cash. This one in five ratio has worsened from the one in seven ratio recorded in […]
April 11, 2016
I am sure everyone has their own favourite April Fools’ story. Mine is probably convincing a peer that he had been transferred to a location he would have hated. The perpetrators of this hoax had an executive sign a transfer letter and put the personal belongings of our colleague in a box on his desk […]
March 30, 2016
A couple of weeks ago I cited a recent Corporate Leadership Council (CLC) study which stated that 76% of the respondents felt that their Learning and Development function was ineffective, or very ineffective, in helping them achieve business targets. Many of you will agree with me that part of the problem is that our programs […]
March 27, 2016
I’m a management consultant who blogs about romantic relationships. This makes me exceptionally popular at cocktail parties (the “blogger” part I mean). Everyone has a relationship story, dilemma or curiosity and who doesn’t want to talk about juicy topics like the ethics of an affair. But what has become crystal clear is how much romantic […]
March 24, 2016
Another “google” factoid crossed my desk this week. These usually find their way to me because Google thinks and acts differently, and, according to some employees, we should replicate many of the things they do. Unquestionably well-intentioned, but often the ideas are too extreme for a conventional hierarchy to absorb. This week’s gem however, was […]
March 22, 2016
The critical role that direct managers play during change – both upstream and downstream – cannot be overemphasized. They represent the real keystone of organizational change. However, managers have no time, nor need, for the kind of tools favored by internal change consultants and project teams. What do they really need then? Three things: a […]
March 14, 2016
One of the interesting aspects of our profession is the conversations we have outside our immediate business circle. I’m sure you, like me, have been in situations where someone makes an outlandish statement, which strikes a chord in you that demands exploratory investigation. Such was the case on the weekend when a friend, talking about […]
March 3, 2016
Some of you may be aware of the “Flywheel Effect.” If not, journey back to 2001 and recall Jim Collins’s book “Good to Great” in which he railed against the many myths regarding change. For example, he referenced “The Myth of Fear-Driven Change: The fear of being left behind, the fear of watching others win, […]
March 3, 2016
Two recent discussions prompted this blog post – the first one with a media executive; the second with a University professor. It is about reaching the Millennials and their older colleagues in the digital world. Article first written for the People + Strategy blog of HRPS (USA). Who has a creative director for internal communications? Last week, […]
February 18, 2016
A 2012 study undertaken by the International Coach Federation (ICF), estimated that about 14,060 coaches in North America earned some $707 million in annual revenue. There is little doubt that the coaching industry has continued to grow over the past four years and its value recognized in many large organizations. Smaller organizations more often use […]
February 6, 2016
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: The Mindset of Success: From Good Management to Great Leadership by Jo Owen First, Fast, Fearless: How to Lead Like a Navy SEAL by Brian “Iron Ed” Hiner Captivology: The Science of Capturing People’s Attention by Ben Parr 7L […]
February 4, 2016
My profiling of Donald Trump and Rob Ford last week highlighted the disillusionment of many with respect to politicians. The Trump-less presidential debate last week was another case in point. It was interesting to watch the Republican candidates try to justify their current points of view when shown video clips of themselves holding a polar […]
February 3, 2016
We all know change is hard and with McKinsey reporting that only one in three business transformations are successful, the odds of winning the change game are aggressively stacked against you. Employees who are resistant to change and leaders who are unwilling, or unable, to change their behaviours are the two most significant hurdles to […]
January 29, 2016
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Broadcasting Happiness: The Science of Igniting and Sustaining Positive Change by Michelle Gielan Persuasive Copywriting: Using Psychology to Influence, Engage, and Sell by Andy Maslen The Simplicity Cycle: A Field Guide to Making Things Better Without Making Them […]
January 28, 2016
It was Rodney Dangerfield who came up with the immortal words, “I don’t get no respect.” For anyone following the painstaking presidential process south of the border, Ted Cruz could be saying the same thing – simply because he was born in Canada. So, fair game, that means we disqualify Trump from being our next […]
January 26, 2016
  Kill Your Performance Ratings is the title of an article by David Rock. The Director of the Neuroleadership Institute was in Toronto last week urging audiences to adopt evidence-based approaches to performance management and human development. It may sound startling, but few people realize that many common management practices – those that managers rely on […]
January 22, 2016
I was interested in the reaction of some of my professional friends to my reference to the book, 13 Things Mentally Strong People Don’t Do. One colleague, who has been through the wars, made the point that in executive ranks, “only the strong survive and unless you have a really tough hide, the system will […]
January 21, 2016
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Mogul, Mom, & Maid: The Balancing Act of the Modern Woman by Liz O’Donnell The Network Always Wins: How to Influence Customers, Stay Relevant, and Transform Your Organization to Move Faster than the Market by Peter […]
January 20, 2016
Once upon a time, there were things called “typing pools” – and they didn’t involve water. Typing was a valuable skill employing tens of thousands of people. Until personal computers became a fixture on every desk, typing was performed exclusively by people in jobs dedicated to the task. Typists are in little demand today. With […]
January 18, 2016
A discussion with an intrapreneur has Edmond Mellina thinking about the pros and cons of embedding an innovation team in a tech hub or similar innovation district. Eric (not his real name) is an intrapreneur at a large Canadian company operating in the service sector. Innovation is high on the firm’s strategic agenda. Their innovation […]
January 14, 2016
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Adversaries into Allies: Master the Art of Ultimate Influence by Bob Burg Paid Attention: Innovative Advertising for a Digital World by Faris Yakob Understanding Value-Based Healthcare: How to Understand and Use Financial Information to Set Strategic Goals edited by […]
January 13, 2016
We are now in an employee’s market, rather than during economic downturns when it’s often an employer’s market. Business owners have to concentrate on two fronts: First, they must ensure they have a culture and environment that prevents their current employees, whom they have trained and invested in, from being enticed to go somewhere else. […]
January 11, 2016
One of the many challenges we face today is sifting through the plethora of content with which we are deluged every day. This blog is just one simple example. Last week, I mentioned KISS and simplicity being a key focus for HR. I place a high value on having a network of smart people around […]
January 8, 2016
Holiday shopping is a challenge. It’s a busy time for retailers hungry for sales and it puts business operations under pressure. Whether a business process facilitates or hinders a point of purchase sale is its ultimate test. Sales, employee engagement and customer loyalty all hang in the balance. This year, my holiday purchases included a […]
January 7, 2016
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Leading Change: How Successful Leaders Approach Change Management by Paul Lawrence Peers Inc.: How People and Platforms Are Inventing the Collaborative Economy and Reinvesting Capitalism by Robin Chase Executive Finance and Strategy: How to Understand and […]
January 6, 2016
As we get back to the routine, it seems an appropriate time to think about the future and, more specifically, the future of work. I have some predictions for 2016. I believe that something remarkable is happening in the workplace making it a fascinating time to work in HR. I believe the Future of Work […]
January 4, 2016
A couple of weeks ago, a group of SCNetwork CHROs met over lunch, reflecting on the past year and the challenges ahead of them in 2016. Parts of the conversation will be published in upcoming issues of the Canadian HR Reporter. As you might expect, a diverse set of companies were tackling some similar and […]
December 30, 2015
High performance athletes understand the significance of being agile in order to compete at their best. Through years of training and competing, they have mastered how to read a situation and adjust their actions accordingly. For example, hockey players need to be physically agile enough to skate towards the puck, stop suddenly, make a turn and […]
December 28, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Leave Your Legacy: The Power to Unleash Your Greatness by Ben Newman All In: How Our Work-First Culture Fails Dads, Families, and Businesses -And How We Can Fix It Together by Josh Levs Brand and Talent by Kevin Keohane […]
December 22, 2015
I recently had the pleasure of addressing an exclusive group of transitioning executives on pay – a primer on current trends and what to expect as they encountered offers from prospective employers. The attendees were experienced C-Suite types and, as the discussion unfolded, it became apparent that there was frustration with prospective employer expectations with […]
December 17, 2015
Fast food darling Chipotle was in the news last week following an outbreak of norovirus that sickened more than 140 customers in Massachusetts. The incident was linked to an employee who was working while sick. Chipotle said it might be forced to raise prices to cover the cost of enhanced food safety and lost business […]
December 15, 2015
Last week, I went to a seasonal party. I arrived solo and seemed to immediately catch the attention of a man who I did not know. Within minutes, I was being told how exotic I looked, and not to leave without telling him. Now what gal doesn’t like a bit of positive attention? But before […]
December 14, 2015
According to CEB, CHROs should rethink their role and put change-capability building near the top of the agenda for 2016. SCN’s Edmond Melina highlights CEB’s reasoning, points to a new McKinsey article that addresses the design side of the challenge, and provides further guidance on creating an organization that moves with strategy. A key imperative for 2016 CEB bookmarked its latest […]
December 11, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: HBR Guide to Negotiating: Be Prepared, Take the Lead, Get to Yes by Jeff Weiss Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business by Gino Wickman […]
December 9, 2015
A recent commentary in the Financial Times decried shareholder short-termism as a significant constraint on economic growth. Two studies, one American, one British, demonstrate that, “public companies invest substantially less and are less responsive to changes in investment opportunities, especially in industries where share prices are most sensitive to earnings news.” Among examples of how the relentless focus on […]
December 7, 2015
“Our team members get along so well, I am not sure why we are unable to achieve our business objectives.” Have you heard people say this in your organization? Or have you been on one of those teams? In many organizations, highly skilled teams are formed, only to have their team performance stifled by a […]
December 4, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: The CIO Paradox: Battling the Contradictions of IT Leadership by Martha Heller Not Knowing: The Art of Turning Uncertainty Into Opportunity by Steven D’Souza and Diana Renner Star Brands: A Brand Manager’s Guide to Build, Manage […]
December 2, 2015
In an archival blog post still relevant today, Edmond Mellina looks at how “fuzzy leadership” prevents innovation and damages performance. Innovation is back on the front burner. The dotcom bust and the corporate scandals forced corporations to focus heavily on cost cutting and governance. As a result, innovation became a lesser priority. Since then, the economy has been […]
November 30, 2015
You may have noticed the reinstatement of the Hydro One worker who was caught being outlandishly abusive to a TV reporter on camera. To say it went viral is a gross understatement, but the damage to Hydro One’s reputation is an interesting point of conjecture. Where else can you buy electricity? Whether the employee should […]
November 27, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: The Like Switch: An Ex-FBI Agent’s Guide to Influencing, Attracting, and Winning People Over by Jack Schafer with Marvin Karlins Legendary Service: The Key Is to Care by Ken Blanchard, Kathy Cuff, and Vicki Halsey Search: How the […]
November 25, 2015
What do we mean by “resilience”? I would describe resilient people as having an optimistic and positive outlook on life. They typically show an ability to navigate life’s crises by developing effective coping mechanisms, and they keep a balanced perspective between negative and positive emotions. Is it really resilience that needs to be mastered to […]
November 23, 2015
How comfortable are you working in the grey zone? I ask this question because, last week, someone came to see me and – nod nod, wink wink – whispered, “I’m operating in the grey zone.” Not knowing to what the person was referring, I responded, “really, and who exactly gave you permission to do that?” […]
November 20, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: The Creator’s Code: The Six Essential Skills of Extraordinary Entrepreneurs by Amy Wilkinson What’s Your Future Worth? Using Present Value to Make Better Decisions by Peter Neuwirth Sacred Success: A Course in Financial Miracles by Barbara Stanny […]
November 18, 2015
New York was the perfect venue for my inaugural Future of Work Forum last month. I’ve only been to New York a few times, but I always come away feeling I’ve had some sort of sensory overload. In a positive way, the Future of Work Forum had the same impact on me! For those of […]
November 17, 2015
So what do you think of Harper’s cabinet? The Globe & Mail carried the headline Trudeau unveils diverse cabinet that looks like Canada and our new Prime Minster expressed “incredible pleasure” in providing such diversity. Right now, I am not so sure I am. I say this not because I do not believe in diversity. […]
November 12, 2015
Although design thinking traces its roots to the late sixties, the discipline entered the business world a mere decade ago. According to Tim Brown and Roger Martin, two respected thought leaders in the field, the time has come for design thinking to go to the next level. My take on it: it is all about […]
November 10, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Remix Strategy: The Three Laws of Business Combinations by Benjamin Gomes-Casseres The Scorecard Solution: Measure What Matters and Drive Sustainable Growth by Dan E. King Real Project Management: The Skills and Capabilities You WILL Need for Successful Project […]
November 9, 2015
“The decisions you make are a choice of values that reflect your life in every way,” Alice Waters once said. This seemed quite applicable last week when weighing the possibility of going to the new Steve Jobs movie versus watching the World Cup Rugby final between New Zealand and Australia. A tough decision for sure […]
November 5, 2015
Have you experienced either of these scenarios? “I’m being micromanaged. My boss is breathing down my neck, constantly checking my work. It seems like her whole job is to focus on my work and make my life a living hell.” “My boss is constantly frustrated with me, but won’t take the time to give me […]
November 3, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Widgets: The 12 New Rules for Managing Your Employees As If They’re Real People by Rodd Wagner The Lead CEO: Leading the Way to World-Class Excellence by Jacob Stoller The Psychology of Fear in Organizations: How to Transform Anxiety […]
November 2, 2015
I had an interesting conversation with a new member two weeks ago. This unnamed senior practitioner provides executive coaching as part of his/her consulting practice and we were discussing the issue of cultural fit. SHRM research claims that turnover, based on poor cultural fit, costs organizations between 50 – 60 per cent of the departing […]
October 29, 2015
The word “discrimination” has what seems like conflicting definitions.  It can mean the unjust or prejudicial treatment of people on grounds such as their age.  But it can also mean having the ability to exercise good judgment and taste. If one considers that engaging in discrimination based on older age reflects both prejudicial treatment and bad […]
October 28, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Dare to Serve: How to Drive Superior Results by Serving Others by Cheryl Bachelder Relevance: The Power to Change Minds and Behavior and Stay Ahead of the Competition by Andrea Coville with Paul B. Brown The Discomfort Zone: How Leaders Turn […]
October 26, 2015
Canadians have spoken. They wanted change. Many pundits suggested there had become a prevailing mood that many Canadians would simply vote for anyone, but not Harper. We all have our own political views, but I think Harper’s last TV ads suggesting the vote was not about him, led to the realization that his leadership was […]
October 22, 2015
Last week I highlighted the importance of “team chemistry,” citing quotes by several of the Toronto Blue Jay players who described their relevance in the clubhouse. It is remarkable how the collegiality and togetherness of the players rubbed off on all those associated with the team, which in turn grabbed the attention of a city, […]
October 20, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: No One Understands You: And What to Do About It by Heidi Grant Halvorson The Power of Project Leadership: 7 Keys to Help You Transform from Project Manager to Project Leader by Susanne Madsen The Membership Economy: Find Your Superusers, Master […]
October 19, 2015
A recent post on Facebook made me laugh until I thought more deeply about its implications. Imagine a cartoon featuring a border crossing where a sign reads: “Welcome to Canada. Don’t Ask Us to Change.” Ironically, the post was contributed by a friend from Texas – not usually a place celebrated for progressivity. Canadians are […]
October 16, 2015
I am ambivalent toward neuroscience. On one hand, I have a general interest in brain research and I am fascinated when the findings relate directly to organizational change, leadership or learning (my professional passions). On the other hand, I am wary of what I see as overuse and maybe abuse. Neuroscience explanations make us naïve […]
October 15, 2015
There is no way to keep epic tensions from happening between employees and managers. For example, employees may want better wages and benefits, while managers need to cut expenses. The problem is that leaders don’t really know how to handle tension properly. It makes them uncomfortable. And so, managers often slip into behaviours that make […]
October 13, 2015
Twenty-two years is a long time. For those of you requiring some reference to this last statement, the Toronto Blue Jays have made the baseball playoffs for the first time since winning the World Series in 1993 – a drought of 22 years. Regardless of what happens in these playoffs, the media have spurred Blue […]
October 12, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Human Resource Champions: The Next Agenda for Adding Value and Delivering Results by Dave Ulrich The Agility Factor: Building Adaptable Organizations for Superior Performance by Christopher G. Worley, Thomas Williams and Edward E. Lawler III The Doing Good Model: Activate […]
October 9, 2015
You know you’re retired happily when you turn down a chance to be a sports hero in public. Let me explain. This week I was offered a radio interview to comment on what bosses should say if employees fake illness to see the Blue Jays play one or possibly two games in the Eastern baseball […]
October 7, 2015
Despite the futuristic design of Toronto’s city hall, councilors demonstrated in recent days that the future is firmly on hold after voting to delay regulatory changes that would pave the way for Uber and traditional taxi services to co-exist. As in cities all over the world, Toronto is grappling with the challenge posed by sharing […]
October 5, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Brand Psychology: Consumer Perceptions, Corporate Reputations by Jonathan Gabay Extraordinary Outcomes: Shaping an Otherwise Unpredictable Future by Iris Firstenberg and Moshe Rubinstein HBR’s 10 Must Reads 2015: The Definitive Management Ideas of the Year from Harvard Business Review by […]
October 2, 2015
In my last blog, I referenced Peter Cappelli’s article in the Harvard Business Review titled, Why We Love to Hate HR… and What HR Can Do About it. It was a focal point for a conversation between several CHROs in an SCNetwork meeting and I have also had separate conversations with different HR executives about […]
September 30, 2015
For many years, recognition has been considered a key component of employee morale and motivation. Managers were trained to recognize their staff’s achievements and milestones. Employee recognition programs were put in place to facilitate it. And, employee surveys asked about it and reported on it. Here is the rub: it isn’t working. For a decade […]
September 28, 2015
Within academia, research is being conducted on corporate issues that will someday drive effectiveness in organizations. Yet, there appears to be no deliberate means to keep corporate Canada informed of what is being studied, nor to keep academia informed of the research needs of corporate Canada. How can we close what executive Edmond Mellina refers […]
September 25, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, four books are summarized: Leading Digital: Turning Technology into Business Transformation by George Westerman, George Bonnet, Didier and Andrew McAfee Unselling: The New Customer Experience by Scott Stratten and Alison Kramer The Inner Game of Stress: Outsmart Life’s Challenges and […]
September 23, 2015
Steve Jobs was known for his reality distortion field (RDF), a term coined by one of his colleagues to describe his charismatic leadership style. He was consistently using the RDF on the developers of the MAC products. He simply had that power to guide people in a certain direction, towards a certain decision. “He can convince anyone […]
September 21, 2015
A discussion with one of the authors of upcoming book “Lead the Work: Navigating a World Beyond Employment” got Edmond Mellina to realize two things: we are at the front-end of a major transformation; and organizations will increasingly operate like the movie business. Are we ready for that? Some lunch discussions get you to really think. […]
September 18, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Taking the Stage: How Women Can Speak Up, Stand Out, and Succeed by Judith Humphrey Inventory Strategy: Maximizing Financial, Service, and Operations Performance with Inventory Strategy by Edward H. Frazelle Virtual Freedom: How to Work with Virtual Staff to Buy More Time, Become […]
September 17, 2015
A growing number of employers are placing significant emphasis on coaching employees instead of simply managing them. These organizations realize the value employees can contribute if they are nurtured and developed properly. And employees are welcoming this new trend. Millennials now make up about one-third of Canada’s private sector workforce, according to Statistics Canada. And 89 […]
September 15, 2015
Are you sometimes overwhelmed by yet another article or concept on what it takes to be a successful leader? When Samantha and Marc Hurwitz of FliP Skills asked if organizations invest in leadership development, it’s no surprise the response from the audience was a resounding, “absolutely.” However, when they asked if organizations invest in followership […]
September 14, 2015
It was really beginning to get on my nerves. Within SCNetwork, we have several groups of CHROs that periodically network together, and one such group decided to discuss two recent HBR articles. One by Cappelli, “Why We Love to Hate HR…and What HR Can Do About It,” and another by Boudreau and Rice entitled, “Bright, […]
September 11, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: The Front Line Leader: Building a High-Performance Organization from the Ground Up by Chris Van Gorder What Stays in Vegas: The World of Personal Data – Lifeblood of Big Business – and the End of Privacy as We […]
September 10, 2015
I recently read that Accenture will abandon their annual performance review system in place of a more fluid system that provides timely feedback to people. The replacement of traditional performance review programs has become a growing trend in recent years for many organizations and as professionals working in the area of human performance, this is […]
September 8, 2015
Could you name a Canadian professor you know when it comes to their research, insights and subject matter expertise on the impact and relationship between people and leaders in the workplace (not including Henry Mintzberg)? Do Canadian leaders know how many local universities actively conduct research studies on leadership and organizational effectiveness? It may surprise […]
September 4, 2015
It was probably six or seven years ago that I first came across the humour of Russell Peters. Peters, the son of Indian immigrants, is arguably Brampton’s most celebrated cultural export and he has developed his comedic insights by studying multiculturalism. If you have not seen his presentation style, I suggest you watch his routine, […]
September 3, 2015
Over the last hundred years, HR has evolved in reaction to significant changes in the way organizations work. Think about the various names HR has had over the past few decades. In the early 1920s, the profession was called ‘Industrial Relations.’ It was changed to ‘Personnel’ in 1960, and to ‘Organizational Capability’ or ‘Organizational Effectiveness’ in 2000. HR’s challenge today is to define our […]
September 1, 2015
Leave it to Fox News to hit another one out of the ballpark. A little while back, one of their male commentators was debating the wage gap between men and women. Sure, women earn less than men, but that’s because they are less ambitious and happier at home, he said. Needless to say, his comments got a […]
August 31, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Think Smarter: Critical Thinking to Improve Problem-Solving and Decision-Making Skills by Michael Kallet 9 Powerful Practices of Really Great Mentors: How to Inspire and Motivate Anyone by Stephen E. Kohn and Vincent D. O’Connell The First Mile: A Launch Manual for […]
August 27, 2015
Any financial adviser will tell you that it is impossible to predict the performance of an individual stock from daily trading results. Look at any stock chart over time and it often reveals massive fluctuations in daily performance even though the long-term trend may be positive. So why would a company operate a performance management […]
August 26, 2015
This week I was speaking with one of our SCNetwork members who had just been interviewed for a senior “transformational change” role in a large institution. The candidate’s background, for all intents and purposes, suitably fit the job description. The technical boxes were all ticked off, at least sufficiently so that it had passed through […]
August 24, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: No Drama Leadership: How Enlightened Leaders Transform Culture in the Workplace by Marlene Chism Igniting Customer Connections: Fire Up Your Company’s Growth by Multiplying Customer Experience & Engagement by Andy Frawley Millennials & Management: The Essential Guide to Making It Work […]
August 21, 2015
North American political leaders,  economists, and many in the media would have you believe that things right now are terrible. The  economy is faltering; the unemployment rate is barely budging; the bad news gets all the press. On a micro scale, this bad news is sometimes exemplified by the number of people looking for work, and […]
August 19, 2015
Last week, I posed the possibility of a future that could position HR at the intersection between technology and talent. The reaction by some of my colleagues indicates that this is indeed a stretch because it means HR must be at the cutting-edge of technology. Since new applications are being launched daily, this would be […]
August 17, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Becoming Your Best: The 12 Principles of Highly Successful Leaders by Steven R. Shallenberger Moxie: The Secret to Bold and Gutsy Leadership by John Baldoni The XYZ Factor: The DoSomething.org Guide to Creating a Culture of Impact by Nancy Lublin […]
August 14, 2015
It would it be reasonable to expect that a key role for a company’s board is to conscientiously execute a defined succession strategy for developing top talent. But that may not necessarily be the reality. Even more alarming is the fact that one in three CEO successions fail, according to McKinsey & Company. Having recently […]
August 12, 2015
I recently co-authored a short article with Ray Johnston, which appears in the Canadian HR Reporter’s spring/summer issue of their ‘Canadian HR Strategy’ magazine. Our thoughts were based upon the Focus 2040 student competition that SCNetwork has been running annually with the DeGroote School of Business. In the article, we captured some high level observations […]
August 10, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: The Naked CEO: The Truth You Need to Build a Big Life by Alex Malley Spiraling Upward: The 5 Co-Creative Powers for Women on the Rise by Wendy Wallbridge The Wisdom of Titans: Secrets of Success from Entrepreneurs Who […]
August 7, 2015
We all face hardships and setback in our lives – at home and at the office. Some of us seemingly cope with ease, though many of us find it difficult to move on. Why do some seem more adept at bouncing back? What abilities do those that cope have that others don’t? Is it innate […]
August 5, 2015
When I recently attended a dinner party, I was struck by the observation that of the ten people at the table only two had traditional full time “jobs.” Four people were self-employed, two searching for new opportunities and others were pursuing interests, such as writing a book or completing a PhD. It was the four […]
August 3, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Make it Matter: How Managers Can Motivate by Creating Meaning by Scott Mautz Transforming Business with Program Management: Integrating Strategy, People, Process, Technology, Structure, and Measurement by Satish P. Subramanian Communicate to Influence: How to Inspire Your Audience to Action by Ben […]
July 31, 2015
I am sure many CHROs have asked their executive team, “are we a team of stars or a star team?” I am certain that many of us have posed this question simply to generate a discussion about executive team behaviour and collaboration, endeavouring to elicit some form of reflection. As a sidebar, all too often […]
July 29, 2015
For more than two years, some economists and prominent investors have been predicting a rise in interest rates. They have yet to be right in terms of timing, and interest rates remain low — but sooner or later interest rates will rise. When this does happen, alarmists will preach doom and gloom, citing higher individual interest payments on […]
July 27, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Why Motivating People Doesn’t Work… and What Does: The New Science of Leading, Energizing,  and Engaging by Susan Fowler Mastering Mobile Learning: Tips and Techniques for Success by Chad Udell and Gary Woodill The End of Copycat China: The […]
July 24, 2015
I have been somewhat fascinated by the title of a recent blog by David Wexler, one of our SCNetwork members – “Can you win if your employees aren’t superstars?” As I have thought about that question, it is obvious to us all that our organizations are not full of superstars. Perhaps the next most logical […]
July 22, 2015
Research data from NACD, Korn Ferry and CEB are painting a shocking picture about the effectiveness of current succession management practices. How bad is it? Why? What should be done about it? And maybe most importantly, who should take the lead in driving the necessary change? Last week I attended with a client CEO a […]
July 20, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Smartcuts: How Hackers, Innovators, and Icons Accelerate Success by Shane Snow The Confidence Myth: How to Attract & Keep the People Who Make Your Business Profitable by Mandy Johnson Pitch Perfect: How to Say It Right the First Time, […]
July 17, 2015
It’s been an interesting week of discussion with an array of ideas on the future of work. David Creelman is a good friend of SCNetwork and in his new book — with co-authors John Boudreau and Ravin Jesuthasan — he focuses on the evolution of employment and its far-reaching implications. Entitled “Lead the Work: Navigating a […]
July 15, 2015
Employee turnover varies by industry, but on average ranges from six per cent to in excess of 30 per cent each year. Imagine such a large exodus of talent from  your organization on a regular basis. I have tended to track turnover using two metrics: “Regretted turnover” which I define as Employees whose performance is at […]
July 13, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: How Successful People Lead: Taking Your Influence to the Next Level by John C. Maxwell The Confidence Myth: Why Women Undervalue Their Skills and How to Get Over It! by Helene Lerner Overworked and Overwhelmed: The Mindfulness Alternative by Scott Eblin Marketing […]
July 10, 2015
One of the prettiest places in England is Henley-on-Thames, which is where the Royal Regatta is held every year. If you are visiting England, it is within a short drive from Heathrow Airport, and worth a quick stop. It is also the home of the Henley Business School and I recently came across some research […]
July 6, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Black Hole Focus: How Intelligent People Can Create a Powerful Purpose for Their Lives by Isaiah Hankel Wiser: Getting Beyond Groupthink to Make Groups Smarter by Cass Sunstein and Reid Hastie The Ultimate Competitive Advantage: Why Your People Make All the Difference […]
July 3, 2015
You may have seen the July/ August edition of the Harvard Business Review – apparently it’s time to blow up HR and build something new. Rather than taking such a direct attack on HR personally, I urge you to celebrate the fact that such prestigious publications are dedicating so much print to our precious profession. […]
July 2, 2015
Early in his career a newspaper editor fired Walt Disney because he had “no good ideas”. When Thomas Edison was a boy, his teachers told him he was too stupid to learn anything. Beethoven’s music teacher once said of him: “as a composer he is hopeless.” Creative and imaginative people are often not recognized by […]
June 29, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: The 5 Choices: The Path to Extraordinary Productivity by Kory Kogon, Adam Merrill, and Leena Rinne Fail Better: Design Smart Mistakes and Succeed Sooner by Anjali Sastry and Kara Penn The Q-Loop: The Art and Science of Lasting Corporate Change by […]
June 26, 2015
Telus shutters its Blacks stores and Rogers shuts down Zoocasa. These are just two examples, in one day, of the changing face of business. Business disruptors like Amazon, Apple, Facebook and Google, just to name a few heavyweights, are changing the way business is being done. Our reality is that change in the digital era […]
June 24, 2015
I met for coffee the other day with a former colleague, who, shared with me the fact that in light of a recent spate of employee departures to a non-competitor (who although not competing for business, was a competitor for talent), the CEO had declared war on that company. This did not sit well with the […]
June 22, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Bringing Strategy Back: How Strategic Shock Absorbers Make Planning Relevant in a World of Constant Change by Jeffrey Sampler The New IT: How Technology Leaders Are Enabling Business Strategy in the Digital Age by Jill Dyché The Glass Closet: Why Coming […]
June 17, 2015
I am a cyclist. It is in my blood: son of a national-level cyclist; nephew of cyclists who were born in the family or married into it; cousin and now uncle of cyclists; and one day most likely, granddaddy of a cyclist! I grew up watching countless televised races, going up the Pyrenees Mountains each July to see the Tour de France, […]
June 15, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Mindfulness at work: How to Avoid Stress, Achieve More, and Enjoy Life! by Stephen McKenzie The Hidden Leader: Discover and Develop Greatness Within Your Company by Scott K. Edinger and Laurie Sain Sell Local, Think Global: 50 Innovative Ways to Make a […]
June 10, 2015
Soccer is my favourite sport. This might be easy to understand when you learn that I was born a short, twenty minute walk away from an English premier league stadium. And, you might better understand my absolute disgust at the operating farce known as FIFA, and the damage it does to “the beautiful game.” In […]
June 8, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Stacking the Deck: How to Lead Breakthrough Change Against Any Odds by David S. Pottruck Compassionate Careers: Making a Living by Making a Difference by Jeffrey W. Pryor and Alexandra Mitchell Rising to Power: The Journey of Exceptional Executives by Ron A. […]
June 5, 2015
SCNetwork’s Trish Maguire asks the questions about CEO compensation she wishes our November panel had addressed It’s interesting that in listening to our November panel consisting of two expert consultants and one expert HR leader on “what’s equitable in executive pay,” no one ventured to validate what the indispensable skill sets are for an effective, “best fit” […]
June 3, 2015
In professional sports, top athletes watch video-recordings of their own games or performances. But in the corporate world, leaders are always on the go – rarely taking the time to stop and reflect. They are wasting huge opportunities to learn. At SCNetwork’s next session, Academia Meets Corporate Canada, three professors will share new insights from recent […]
June 1, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: A Winner’s Guide to Negotiating: How Conversations Get Deals Done by Molly Fletcher Harvard Business Review Guide to Coaching Employees: Give Effective Feedback, Foster Steady Growth, Motivate Star Performers Moms Mean Business: A Guide to Creating a Successful Company and Happy Life […]
May 31, 2015
It was the English philosopher Francis Bacon who coined the expression “Knowledge is Power,” as far back as the 16th century. The context of the sentence first heard all these centuries ago, actually refers to the qualities of God and is imbedded in a discussion of heresies that deny the power of God. In today’s […]
May 26, 2015
SCNetwork’s Michael Clark reflects on executive compensation and the insight presented at our November session. The panel at November’s event on equitable executive pay dodged the big question within the question: “Equitable to whom?” While the panel was true to the fine print of the session description, ultimately, the audience did not get a satisfactory answer to any question. From […]
May 25, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: How to Stress Less: Simple Ways to Stop Worrying and Take Control of Your Future by Benjamin Bonetti Total Leadership: Be a Better Leader, Have a Richer Life by Stewart D. Friedman Understanding Y: #andYyoushould by Charlie Caruso Actionable Intelligence: A Guide to Delivering Business […]
May 25, 2015
“Board members… who step off the board and move into that CEO role, outperform all other types of candidates.” – David Gibbons at SCNetwork on May 14 In this clip from our May session, David Gibbons, Managing Principal at Korn Ferry, points out some of the benefits of finding your next CEO from the board […]
May 21, 2015
Of the many articles and studies about millennials and their impact on the workplace, one thing is for sure: by 2020 millennials are expected to make up 50 per cent of the workforce. By 2024, this number increases to 75 per cent. Beyond these facts, it seems that for every article I read that provides […]
May 18, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life by Gill Hasson Leading the Life You Want: Skills for Integrating Work and Life  by Stewart D. Friedman Build for Change: Revolutionizing Customer Engagement through Continuous Digital […]
May 13, 2015
As I hope you know, we are trying to engage our SCNetwork members to become more active with social media. As a result, our communication to members has been refreshed, which is a great step forward. My traditional weekly “Musings” have become less frequent in 2015, as other members, quite rightly, share their perspectives. That […]
May 7, 2015
Several years ago, I was walking through our offices with the CEO en route to a conference room. We passed an office where the VP was facing a window, his legs outstretched with his feet on the radiator. His hands were supporting his head in this wonderfully relaxed pose. Not breaking stride, the CEO commented […]
May 6, 2015
Just one third of senior leaders and executives are satisfied with their company’s succession management programs, according to a recent study by Korn Ferry, our sponsor for next week’s event. Less than one quarter believe they have a solid pipeline of “ready now” candidates. The study also shows that when looking at filling open leadership […]
April 30, 2015
Politics can strike within any level of an organization – HR has ‘The Force’ to stop it _________ In the winter 2015 edition of the People & Strategy journal (page 9), Robert Hogan talks about the prevalence of bad managers. He refers to “12 published estimates of the frequency of management failure [resulting in managers being […]
April 28, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Change Your Day Not Your Life: A Realistic Guide to Sustained Motivation, More Productivity, and the Art of Working Well by Andy Core 20 Minute Manager – Running Meetings: Lead with Confidence, Move Your Project Forward, Manage Conflicts by […]
April 21, 2015
Last week’s presenter, Michael Bungay Stanier, had SCNetwork members pegged the moment he saw them – a bunch of rescuers. He asked the crowd to identify which one of the roles from Stephen Karpman’s Drama Triangle they felt they most often fell into: the persecutor, victim or rescuer. A few identified as a persecutor or […]
April 20, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Unstoppable: Using the Power of Focus to Take Action and Achieve Your Goals by Pete Wilkinson Collective Genius: The Art and Practice of Leading Innovation by Linda Hill, Greg Brandeau, Emily Truelove, Kent Lineback Sticking Points: How to Get 4 Generations Working […]
April 17, 2015
Contributed by SCNetwork’s Mark Edgar, SVP of Human Resources at RSA Canada It was Abraham Lincoln who said, “the best thing about the future is that it comes one day at a time.” When it comes to the future of work (FoW), this could well be a good thing for HR professionals because we clearly need more time […]
April 14, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: What do You Want to Create Today? Build the Life You Want at Work by Bob Tobin Money and Power: How Goldman Sachs Came to Rule the World by William Cohan Leadership Mastery: How to Challenge Yourself and Others to Greatness by Dale […]
April 9, 2015
“Leaders do the right thing and managers do things right.” I used this Warren Bennis observation as the primary theme in an academic paper I wrote many years ago. Even then, some naysayers inside organizations chose to interpret an underlying message that managers had become second-class citizens. Our last presentation on “followership” reminded me of […]
April 8, 2015
Join us next week when Michael Bungay Stanier, senior partner at Box of Crayons, leads an interactive half-day session where we’ll learn to develop the “coaching habit.” Hear Michael explain how this event will be a unique experience for SCNetwork members in the video below. Michael promises to help us understand the risks of taking […]
April 6, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, five books are summarized: Always in Fashion: From Clerk to CEO – Lessons for Success in Business and in Life by Mark Weber The Agility Advantage: How to Identify and Act on Opportunities in a Fest-Changing World by Amanda Setili The […]
April 6, 2015
Developing followership within an organization can yield some of the most impressive improvements in business metrics, Marc Hurwitz told SCNetwork members at our last event. “Imagine you went to the CEO of an organization that you’re working with and said, ‘I can increase sales, quality of work, revenue per employee, customer satisfaction, employee satisfaction – […]
March 26, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, four books are summarized: Your Self-Sabotage Survival Guide: How to Go from Why Me? to Why Not? by Karen Berg Return on Relationship by Ted Rubin and Kathryn Rose Your Perfect Presentation: Speak in Front of Any Audience Anytime Anywhere and Never […]
March 24, 2015
A little story to illustrate the power of a 4-word sentence that should be in the toolbox of every change leader… _________ I – need – your – help. In the early years of my change leadership career, I had a hard time pronouncing these simple words. My ego was a big part of the […]
March 19, 2015
I believe the best basketball player is Lebron James. In fact, an international friend of my son recently extended his stay in Toronto just to see James in person at the Air Canada Centre. Anyone watching the game between our Raptors and the Cleveland Cavaliers saw an amazing performance, not just from the number of […]
March 16, 2015
A contribution from SCNetwork’s presenters this month, Samantha and Marc Hurwitz, authors of Leadership is Half the Story Conflaboration. Noun. 1. the act or process of people coming together with the intention to collaborate, but it’s all talk and no action. Collaboration is the life-blood of today’s organizations. Whether the aim is to work better […]
March 10, 2015
There is an advantage to putting your organization’s strategy ahead of its people, Michael Couch explained at SCNetwork’s last February event. “We need to know which (jobs) have critical strategic value and then we need to change and refocus and approach our business in a way to address that,” said Michael, an organizational effectiveness consultant. “Not all […]
March 9, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, six books are summarized: It’s My Company Too! How Entangled Companies Move Beyond Employee Engagement for Remarkable Results by Kenneth R. Thompson, Ramon L. Benedetto, and Thomas J. Walter with Molly Meyer Creativity & Problem Solving by Brian Tracy Flex: […]
February 24, 2015
SCNetwork’s Edmond Mellina suggests HR could benefit from business-minded employees Bernard Fontana is a rare case: on his way to becoming CEO of Swiss-based global cement maker Holcim Ltd, he had a stint as CHRO. For three years he was executive vice-president of HR for the Flat Carbon division of ArcelorMittal, the world’s leading integrated […]
February 23, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, seven books are summarized: Engaged Leadership: Building a Culture to Overcome Employee Disengagement, Second Edition by Clint Swindall Primal Teams: Harnessing the Power of Emotions to Fuel Extraordinary Performance by Jackie Barretta The Gen Z Effect: The Six Forces Shaping […]
February 20, 2015
Join SCNetwork at the Albany Club for our second event of the month where our speaker, Michael Couch, president of Michael Couch & Associates, will share his experience on how improving culture typically involves an assessment of – and shift in – leadership capabilities. This session will look at: How to strike a balance between […]
February 19, 2015
At SCNetwork’s event last week, we looked at some of the outcomes for publicly traded companies that are now required to disclose their targets for promoting women to board and executive officer positions. Our first speaker, Beverly Behan, founder of Board Advisor, said Canadian companies are now faced with two options: Try a boilerplate solution […]
February 5, 2015
When Ontario adopted the Ontario Securities Commission’s recommendation that all publicly traded companies disclose their targets for promoting women to board and executive officer positions, eight other provinces/Territories followed suit. The move confirms what many had been saying for years: the lack of female representation in boardrooms across the country isn’t fair and it’s bad […]
January 29, 2015
“To me, there’s nothing more important, as a leader, than developing your successor,” Linamar CEO Linda Hasenfratz told SCNetwork at its January event. “To me, if your successor isn’t as successful, or hopefully more successful than you, then you’ve failed as a leader.” Linda credits Linamar’s success in its ability to see beyond quarterly targets. […]
January 29, 2015
As an SCNetwork member, you receive access to EBSCO Publishing Business Book Summaries. This week, seven books are summarized: Success on Your Own Terms: Promises to Fire Up Your Passion, Ignite Your Career, and Create an Amazing Life by James B. Rosseau, Sr. Project Management Leadership: Building Creative Teams, Second Edition by Rory Burke and […]
November 7, 2014
On December 10, SCN welcomes Elinor Whitmore, a negotiator, mediator, facilitator, and certified professional coach, to share strategies on how to prevent your negotiations from reaching a stand-still. What difficult problems have you faced in negotiations? Is there anything you’d like Elinor to touch upon? Leave your comment on our LinkedIn group here Not an SCN member? Join […]
November 6, 2014
When Dr. Jelena Zikic visited SCNetwork in October, she shared insight on some of the benefits of hiring immigrant professionals within Canadian workplaces. In this one minute clip, Dr. Zikic explains how employing immigrant professionals can lead to profits. Has your company focused on employing Immigrant Professionals? Leave your comment on our LinkedIn group here Not an […]
November 6, 2014
In April, SCNetwork celebrated its 35th anniversary with a full day of programming. Throughout the day, there was a clear message — improving your leadership skills benefits you, it benefits the people you work with, and it has financial benefits for your company. “Unless we can improve leadership — in other words, improve ourselves, our […]
October 30, 2014
When Michael Gardam visited SCNetwork in August, he talked about the benefits of taking a non-hierarchal approach to transforming workplace culture. The Director of Infection Prevention and Control at the University Health Network worked with one of Toronto’s hospitals to prevent the spread of superbugs amongst staff by taking a positive deviance approach to incite change, rather […]
October 5, 2014
Jobs Without People, People Without Jobs Thursday, October 16th – National Club Toronto Emad Rizkalla, President and CEO,  Bluedrop Performance Learning With changing demographics and the increasing pace of knowledge growth, how can you take action now to close the skills gap between retiring boomers and younger workforce talent? How do you maintain organizational competitiveness and viability? By 2025, […]
October 5, 2014
Here’s HR Reporter’s latest interview with August SCN speaker Michael Gardam, Director of Ignite Consulting. An infection prevention and control expert, Michael talked with Canadian HR Reporter TV Liz Bernier about how positive deviance and front-line ownership can create positive changes in organizations.Filed under: video
October 1, 2014
How important are vacations in your organization? If your answer is important, and your CEO and the executive team lead by example, then it likely reinforces the recent SHRM study that found that the vast majority of HR professionals believe employees’ wellness, morale, performance and productivity are all improved when they take their paid vacation […]